Your Data & Your Rights

pba odds Privacy Policy

Last updated: June 2025. This policy explains what personal information pba odds collects, how we use it, and the choices you have as a player in the Philippines.

1. What We Collect

When you register and use pba odds, we collect the personal information needed to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and the payment details associated with your GCash or Maya account. We also collect technical data automatically when you visit our platform — such as your IP address, device type, browser version, and session activity logs — to help us maintain security and improve performance. If you contact our support team, we retain records of that correspondence so we can follow up effectively and track any unresolved issues. We do not collect more information than is necessary for the purposes described in this policy, and we do not purchase or obtain personal data from third-party data brokers.

2. How We Use It

Your personal data isused primarily to operate your account, process your deposits and withdrawals, and deliver the betting and gaming services you have signed up for. We also use your data to verify your identity in line with Philippine anti-money laundering requirements, which means we may ask you to submit a government-issued ID before processing certain transactions. Aggregated and anonymised usage data helps us understand how players navigate the platform so we can improve the experience over time — this analysis never identifies you personally. If you have opted in to marketing communications, we may send you updates about new features, promotions, or platform news via email or SMS; you can withdraw this consent at any time through your account settings. We will never use your personal data to make fully automated decisions that produce significant legal effects on you without giving you the opportunity to request a human review.

3. Who We Share It With

pba odds does not sell your personal data to any third party under any circumstances. We share data only with the service providers who help us operate the platform — including our payment processors (GCash and Maya), identity verification partners, and cloud infrastructure providers — and only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection law and are prohibited from using it for their own marketing purposes. We may also disclose your information to Philippine government authorities, regulators, or law enforcement agencies when we are legally required to do so, such as in response to a valid court order or regulatory investigation. If pba odds is ever involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, and you will be notified in advance if this affects how your information is handled.

4. How We Protect It

We use industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS, and sensitive account information is stored using strong encryption at rest. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with access to player data are trained in data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities within the timeframes required by law, and we will take immediate steps to contain and remediate the incident.

5. Your Rights

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data in certain circumstances — for example, if you close your account and we no longer have a legal obligation to retain it. You also have the right to object to certain types of processing, including direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team at [email protected] and we will respond within the timeframe required by applicable law, typically within 15 business days of receiving your request.

6. Cookies

pba odds uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how the platform is being used. Strictly necessary cookies are always active because they are essential for the platform to function — for example, they maintain your session while you are logged in and ensure that your bets are processed correctly. We also use analytics cookies to collect anonymised data about how players interact with different parts of the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time; however, disabling strictly necessary cookies may prevent some features of the platform from working as expected. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of pba odds.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. We encourage you to review this policy periodically so you are always aware of how your data is being handled. Continued use of the pba odds platform after a policy update has been published constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is handled, please reach out to our support team at [email protected] — we are happy to clarify anything that is unclear.

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